JOB SUMMARY

Job Title: Manager, Business Operations
Division: Pediatrics
Work Arrangement: Onsite
Location: Texas Medical Center, Houston, TX
Salary Range: $79,092 – $93,049
FLSA Status: Exempt
Work Schedule: Monday – Friday, 8 a.m. – 5 p.m.

Position Summary

The Department of Pediatrics at Texas Children’s Hospital is seeking a dedicated and experienced professional to join our dynamic Gastroenterology Team as the Manager of Business Operations (Division Administrator). In this role, you will oversee the daily operations of the Pediatrics – Gastroenterology Division, managing key areas such as human resources, financial operations, and compliance. This includes handling the Division’s annual budget, collaborating with the TCH Practice Administrator on budgeting processes, supporting faculty and staff recruitment and promotions, managing faculty effort (CART), and supervising a team of 6 BCM Coordinators.

Current BCM employees eligible for transfer are encouraged to apply.

Key Responsibilities

Financial Management:

• Partner with the TCH Practice Administrator and Director on the TCH annual budget process.
• Manage faculty effort distributions (CART) in PEPT and collaborate with the Center for Research Advancement on grant-related financial distributions.
• Oversee BCM financial transactions via Jaggaer, Concur, and other BCM systems.
• Regularly develop and provide budget and expense reports.
• Establish processes and infrastructure to foster revenue growth, expense control, cost accounting, and reporting.

Administrative & Human Resources:

• Lead pre-hire processes including business justifications, HRMS requests, position management in SuccessFactors, and recruitment support.
• Oversee post-hire activities including onboarding, salary and FTE adjustments, promotions, merit increases, and faculty CART modifications.
• Collaborate with BCM Employee Relations for conflict resolution, counseling, and disciplinary actions.
• Work with BCM Legal, International Services Office (ISO), and Compliance Teams to manage contractual obligations, visa sponsorship, and compliance requirements.

Leadership:

• Supervise and lead a team of 6 Gastroenterology Coordinators.
• Develop staffing plans, define responsibilities and priorities, set performance and development objectives, and conduct annual performance reviews in collaboration with supported faculty and the TCH Practice Administrator.
• Lead BCM-specific initiatives and new system implementations.
• Provide tangential leadership support for TCH staff as needed.

Operational Excellence:

Collaborate with the Division Chief and Practice Administrator to enhance operational efficiency and ensure effective communication and structure within the division.

• Develop and drive short- and long-term strategic initiatives.
• Oversee complex financial and budget operations.
• Lead efforts to continuously improve division performance and efficiency.

Perform other related duties as assigned.

Minimum Qualifications:

• Bachelor’s degree.
• At least 4 years of relevant experience.

Preferred Qualifications:

Master’s degree or currently pursuing an advanced degree in fields such as Public Health, Healthcare Administration, or Business Administration.

Experience with Jaggaer, Concur, SuccessFactors, SAP S4HANA, QGenda, and PEPT.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.